Please read these FAQs before contacting us.
This is likely due to your hosting provider having a specific server setup. Please view this link to see your options: https://visitortracking.com/iframe/
No and you do not need to require your visitors to accept a cookie banner in order to use it.
You may have already redeemed it! Try going to your “My Plan” page from the dropdown in the right corner, clear your browser cache, and refresh the page. It should now tell you the proper amount of pageviews/month that you have in your account.
Many times this is because you created an account but did not redeem your redemption code within the tool.
To redeem it, click your name the top right corner of the screen and click “Redeem Code”
After that, please give your browser a hard refresh and you should be good to go!
Typical response time: 0-2 business days
Our customers love being able to see if their web visitors are coming from Google, Social Media, or elsewhere!
It's easy to see exactly where users get lost in your funnel. When you can identify that, you can dramatically boost conversions.
With Visitor Tracking, it's easy to see how your website is growing over time and track how certain campaigns have boosted traffic!
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